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Regenerus Laboratories

Regenerus Laboratories works with a range of laboratories in the UK and overseas to provide access to private diagnostic and functional tests. These include thyroid and hormone tests, nutritional and gastrointestinal testing, food sensitivity tests and many other specialist options.

Thyroid UK can order Regenerus test kits on your behalf and arrange for them to be sent directly to you. Our order form includes a selection of frequently requested tests, but other tests from the wider Regenerus catalogue can also be ordered.

Before ordering, please read our information about getting a diagnosis and thyroid function testing. Thyroid UK staff cannot advise you which test to choose or interpret your results, so please discuss testing with an appropriately qualified healthcare professional if you are unsure.

  • 1. Choose your test

    View the tests listed on our order form or search the wider Regenerus test catalogue. Thyroid UK cannot advise which test you should choose.

  • 2. Complete the order form

    Enter your details and select the test or tests you would like to order. If a test is not listed, enter its exact name and product code.

  • 3. Access the Omnos Platform

    After Thyroid UK places your order, you will receive emails from Omnos confirming your test, inviting you to create an account and explaining how to make payment.

  • 4. Receive your testing kit

    Regenerus will send the testing kit directly to you. Follow the instructions supplied, including arranging a blood draw or centrifuging if your test requires it.

  • 5. Return your sample

    Collect, package and return your sample according to the instructions included with your kit. Where possible, send samples from Monday to Thursday to avoid weekend delays.

  • 6. Receive your results

    Regenerus will email you when your results are ready to view in your patient portal. Thyroid UK cannot interpret results or provide medical advice.

Before you order

Please make sure you know the exact name of the test you require before completing the order form. Thyroid UK staff cannot advise which test you should choose.

Our form lists some of the tests most frequently ordered through Thyroid UK. If your chosen test is not listed, you can enter its exact name and product code in the space provided.

Prices may change. If the price of your selected test needs to be confirmed, we will contact you before placing the order.

View the Regenerus test catalogue

Complete the order form

Before ordering your test

Before ordering, please make sure you know the exact test you require. Thyroid UK staff are not qualified to advise which test is most suitable for you.

Our order form includes a selection of frequently requested tests. Regenerus Laboratories offers a wider range, so if your chosen test is not listed, enter its exact name and product code in the space provided.

Some supplements and medicines may affect certain test results. For example, higher doses of biotin may affect some thyroid blood tests. Read the preparation instructions carefully and speak to an appropriately qualified healthcare professional if you are unsure whether you need to stop taking anything before testing.

Payment and your Omnos account

After Thyroid UK has placed your order, you will receive emails from Omnos confirming the order and inviting you to create a patient account.

You will also receive details of the test price and a link to make payment. Payment is made through the Omnos system and is not taken through the Thyroid UK order form.

Your Omnos account will allow you to follow the progress of your order and securely access your test results when they are ready.

Collecting and returning your sample

Your kit will include instructions explaining how to collect, package and return your sample. Depending on the test, you may be asked to provide blood, saliva, urine, stool, hair or another type of sample.

Some tests can be completed entirely at home. If your test requires a venous blood sample, you will need to arrange an appointment with a suitable phlebotomy service. The blood draw and any centrifuging required may involve an additional charge.

Some blood samples must be centrifuged shortly after collection. Check the requirements for your test before booking your appointment, as not every phlebotomy service can provide this.

Follow the return instructions supplied with your kit. Where possible, samples should be sent from Monday to Thursday to avoid delays over the weekend. Instructions may differ between tests, so always follow the guidance provided for your particular sample.

Receiving and understanding your results

Turnaround times vary depending on the test and are usually calculated from the date the laboratory receives your sample. Weekends, bank holidays and transit times may affect when your results become available.

Regenerus will email you when your results are ready. They will be made available securely through your patient portal.

Thyroid UK staff cannot interpret test results, diagnose a condition or recommend treatment or medication changes. Please discuss your results with your NHS doctor or another appropriately qualified healthcare professional. You may also wish to use Thyroid UK’s Private Doctors and Practitioners List.

Frequently Asked Questions

Can Thyroid UK recommend which test I should order?

No. Thyroid UK staff cannot recommend a particular test or advise whether testing is suitable for you. If you are unsure, please speak to your GP or another appropriately qualified healthcare professional before ordering.


What if my chosen test is not listed on the order form?

Regenerus offers more tests than we are able to list on our form. Find the test in the Regenerus catalogue and enter its exact name and product code in the additional-test field.


Can I order more than one test?

Yes. You can select as many tests as you would like on the order form and also use the additional test fields if you require something that is not shown. If you need help entering a larger order, please email info@thyroiduk.org.


How much will my test cost?

Prices vary depending on the test. The prices displayed on our order form are intended as a guide and may change. If a price needs to be confirmed, we will contact you before placing the order.


How do I pay for my test?

You do not pay through the Thyroid UK order form. After we place your order, Regenerus will invite you to sign up to their platform ‘Omnos’ where you will be informed of the total price and a secure link to make payment.


How will I receive my testing kit?

Regenerus will send the kit directly to the delivery address provided on your order form. The kit will include the equipment and instructions required for your particular test.


Will I need to arrange a blood draw?

Only if your chosen test requires a venous blood sample. Some tests use samples that can be collected at home, such as saliva, finger-prick blood, urine or stool. Any test that need a venous blood sample, this is listed on the order form.


What does centrifuging mean?

Centrifuging is a process used to separate parts of a blood sample before it is sent to the laboratory. Some tests require this to be done shortly after the blood is collected. Any test that need centrifuging, this is listed on the order form. Check with the phlebotomy service before booking, as not every service offers centrifuging and an additional fee may apply.


When should I return my sample?

Follow the instructions included with your kit. Where possible, send samples from Monday to Thursday to reduce the risk of them being delayed over a weekend. Instructions may vary, so the guidance supplied with your particular kit should always take priority.


How long will my results take?

Turnaround times vary between tests and normally begin when the laboratory receives your sample. Transit times, weekends and bank holidays may extend the overall waiting time.


Where will I receive my results?

Regenerus will email you when your results are ready. You will then be able to view them securely through your patient portal.


Can Thyroid UK help me understand my results?

Thyroid UK staff cannot interpret results, diagnose a condition or recommend treatment or medication changes. Please discuss your results with your NHS doctor or another appropriately qualified healthcare professional. Regenerus do have a Find a Practitioner Service you can use: https://app.omnos.me/find-a-practitioner/experts. Alternatively, Thyroid UK has a list of Private Doctors & Practitioners who may be able to help you.

You may prefer to search for a nutritional therapist on http://bant.org.uk/. You can also discuss your test results with other members by joining our online community – http://www.healthunlocked.com/thyroiduk


What should I do if there is a problem with my kit?

Use the contact information supplied with your kit to speak to Regenerus about missing items, damaged packaging or sample-collection questions. If the problem relates to the order submitted through Thyroid UK, please contact us.


Can I change or cancel my order?

Contact Thyroid UK as soon as possible. If the order has already been placed or the kit has been dispatched, cancellation or additional charges may depend on Regenerus’s terms.

Ready to order your test?

Complete our online order form and Thyroid UK will arrange your test with Regenerus Laboratories.

Please make sure you know the exact name of the test you require before submitting the form. If your test is not listed, enter its name and product code in the space provided.

Complete the order form

Supporting Thyroid UK

Thyroid UK receives a donation for tests ordered through our Regenerus Laboratories service. By ordering through us, you will also be helping to support our work for people affected by thyroid conditions.

Regenerus Laboratories is an independent company and is responsible for supplying the testing kit, processing your sample and providing your results.

 

Date updated: 29.08.26 (V4.0)
Review date:   29.08.29

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