Genova Diagnostics


Thyroid UK works with Genova Diagnostics so that people can access private testing.

Genova Diagnostics Europe is a global specialty clinical laboratory, pioneering a systems approach that supports healthcare providers in the personalised treatment and prevention of chronic disease.


How to order

Click here to download a PDF list of the tests available by Genova’s Diagnostics.

Please note: You MUST use the Thyroid UK code A42AQ when you order from Genova Diagnostics

There are severe delays on rT3 tests due to the testing kits being held by US Customs.  If you order the Thyroid Plus test, the other results will be sent to you as soon as they are processed and the rT3 test result will be sent out to you as soon as it is available.

Contact Genova Diagnostics by email: or telephone: 020 8336 7750 and give them your name, address, date of birth and the code for the test/s you require.

Please note – Thyroid UK discounts are not available when ordering via the Genova Diagnostics website

Thyroid UK, in association with Melissa Cohen, Registered Nutritional Therapist, will be named as your practitioner.

Thyroid UK staff will have to access your test results in order to send them to you by email. There is a section on the Test Results Request Form for you to confirm that you agree to this. Without this agreement, we cannot send your results to you.


How to get your test results

Once you have completed the tests, you will need to contact Thyroid UK via the Test Results Request Form to request your results.

In order to verify your identity we will need to know which tests you have had done, your name and date of birth. We will email the results to you once they become available from Genova.

To download a pdf document showing Genova Diagnostic’s tests click here.


Once you have your test results

Thyroid UK staff are not qualified to interpret the test results for you.

This may be done by your NHS doctor or a private doctor or practitioner. Thyroid UK have a list of private doctors and practitioners which you can request here or if you require interpretation of your results you can book a consultation with Registered Nutritional Therapist, Melissa Cohen.

You could also search for a nutritional therapist on


Melissa Cohen’s prices: 

  • 30 minute consultation with a brief follow-up email – £95
  • 1 hour consultation with follow-up email to include recommendations – £145

To book an appointment please email or call on 07780 955627

You can find out more here:

Alternatively, you can join our online community and discuss your test results with other members.


Thyroid UK will receive a donation for each test you order from Genova Diagnostics using the Thyroid UK code so you will not only be monitoring your thyroid health but you will also be supporting us.


Date created: 17/03/20 (V1.4)
Review date: 17/03/21